Shipping policy

SHIPPING, PRE-ORDER, AND RETURN POLICY 
  1. Final Sales and No-Return Policy
    All sales are final. We do not accept returns, exchanges, or order cancellations under any circumstances. This includes all singles, sealed products, accessories, and specialized tournament items. Please verify your items and quantities carefully before completing your checkout. 
  2. Pre-Orders, Pre-Sales, and Pre-Release Products
    We frequently offer pre-orders for upcoming TCG sets, pre-release events, and special products. 
  • Shipping Timelines: Pre-ordered items will not ship until the official manufacturer street date/release day. 
  • Delayed Manufacturer Allocations: In the rare event that a manufacturer delays or cuts our product allocation, orders will be fulfilled in the chronological order they were received. 
  • Final Sale on Pre-Orders: Pre-orders lock in your product allocation. Therefore, all pre-orders are strictly non-refundable and cannot be canceled or modified prior to release. 
  1. Transit Liability and Shipping Delays
    Once a package is handed over to the shipping carrier, liability transfers entirely to the carrier. 
  • Carrier Delays: We are not responsible for transit delays caused by shipping carriers, weather, or high-volume shipping seasons. Delays in transit do not entitle the buyer to a refund or order cancellation. 
  • Transit Damage: We package all items securely to withstand standard transit. We are not responsible for any damage inflicted upon the outer packaging or the contents by the carrier. We do not accept returns or issue refunds for items damaged in transit. 
  • Stolen Packages: We are not liable for packages stolen after a documented delivery. 
  1. Error Reporting
    If you receive an incorrect item due to a fulfillment mistake on our part, you must notify us within 48 hours of delivery with clear photographic evidence of the unopened shipping package and contents. Approved errors will be corrected at our discretion.